Destek ApS will like to explain how we collect, protect and use personal information. We are aware of the need for adequate protection and sound processing of all personal information and respect the need for privacy.
2. What personal information does Destek ApS collect?
When you buy a product or communicate with us, we collect the information you provide, for example. name, address, e-mail address, phone number, payment method, information about which products you buy and have returned, delivery requests, and information about the IP address from which ordering is made if the order is made at destek.dk.
The purpose is that we can deliver the products you have ordered and, in addition, fulfil our agreement with you, including to manage your rights to return and advertise, and to contact you, if necessary, regarding relevant information about the product, you have bought. Information about your purchases can also be processed to comply with legal requirements, including withdrawal of products, bookkeeping and accounting. When buying at destek.dk, the IP address is collected for the purpose of safeguarding our interest in preventing fraud.
If you have accepted to receive emails with news and offers from us, we collect information about your name, email address, and possibly your telephone number. The purpose is to safeguard our interest in providing information about news and offers to you.
3. Who passes Destek ApS's personal information to?Information about your name, address, possibly e-mail, phone number, order number and specific delivery requests are communicated to the carrier who handles the delivery of the purchased goods to you. For the purchase of non-stocked goods, the mentioned information may be passed on to the manufacturer or the seller of the product concerned, which in such case will make the delivery. In addition, the information is passed on to the sales consultants and agents who perform work for Destek ApS.
Log statistics are used to:
measure the effectiveness of services
Destek ApS has implemented both technical and organizational security measures designed to protect your information against accidental or illegal destruction, that they are lost or impaired, that they become known to unauthorized persons or companies, misused or otherwise treated in violation of the General Data Protection Regulation.
Destek ApS stores and transmits personal information encrypted where possible. All personal data is also protected by firewall.
The website may contain links to other websites. Please be aware that clicking on such links will lead you to another website. We encourage you to always read these websites' personal data policy, as their procedure for collecting and processing personal data may differ from Destek ApS'.
7. Your rights
The right for insight
You are entitled at any time to request information for example about what kind of information we have registered about you, the purpose of the registration, which categories of personal information and recipients of information there may be, as well as information where from the information originates. You are entitled to receive a copy of the personal information that we are processing about you. If you want a copy of your personal information, please send a written request to firstname.lastname@example.org.
Right to rectification
You are entitled to have incorrect personal information about yourself corrected by us. If you become aware that there are errors in the information we have registered about you, you are encouraged to contact us so that the information can be corrected.
The right to delete
In some cases, you have the right to have all or some of your personal information deleted by us, for example if you revoke your consent and we do not have another legal basis to continue the handling of your information. To the extent that continued processing of your information is necessary, for example in order for us to comply with our legal obligations or for legal requirements to be established, enforced or defended, we are not required to delete your personal information.
The right to restrict the handling to storage
You may, in certain cases, have the right to restrict our access to your personal information only for storage.
The right to data portability
You may, in certain cases, have the right to obtain personal information that you have provided us in a structured, commonly used and machine-readable format and have the right to transfer that information to another data controller.
The right of objection
You are entitled at any time to object to our processing of your personal information for direct marketing purposes.
The right to revoke consent
You are entitled at any time to revoke a consent you have given us to a given processing of personal data, including for the transmission of information about news and offers.
The right to appeal.
You can update your information by logging in to your member profile or by contacting Destek ApS. Please see contact details under point 8.
8. Contact Destek ApS - Data Responsible
Phone: 3313 1125
9. Changing of the Personal Data Policy
Destek ApS commits itself to continuously meeting the privacy requirements.
Updated May 2018